• Can it be considered as cheating if I ask you to help me?

    It depends on the situation. If you get a paper and present it as your own written essay, then you break our policies. However, if you use it only as a model to write your personal essay (to evaluate the structure, representation of ideas, learn how to make proper formatting steps, etc, then it cannot be considered as cheating. Therefore, you use our papers only to improve your writing skills. Do not be afraid to use our services, become a professional writer with our help!

  • What does it mean "Preferred Writer?"

    We provide extraordinary services and want every customer to get satisfied with the quality of our work. Therefore, there are 3 ways to choose a research paper writer for your writing task. While placing an order, you can choose "Any writer," which presumes that one of our experts will accomplish your task. Second, you can click on "Top writer," which means that we will assign one of our most proficient writers will work on your order. Third, you can choose "My previous writer" option, which means that you choose a writer who has already produced you some orders. If you choose this option, you always have to indicate the ID of your writer or the number of order that he or she accomplished for you. However, if the deadline is less than 8 hours and the preferred writer cannot work on your order, we will provide another writer for you. Sometimes it happens that you choose "Previous writer" and he/she appears a "Top writer," then the price for your order may increase depending on the due date, difficulty of writing assignment, and number of words.

  • What is "Top priority customer support?"

    If you want to make our cooperation more efficient, you should definitely use this service. It gives you an opportunity to get SMS notifications when a writer is assigned for your paper and when it is finished. You simply have to indicate the correct telephone number and we will inform you when the paper can be downloaded.

  • Where do your writers come from?

    We assure you that all our writers are native English speakers and come from various English-speaking countries, but the biggest part of them is from the United States. We understand that all customers expect to have a native-speaker working on their order, which we can always provide. Furthermore, all our writers have appropriate writing skills, years of experience and accustomed to write papers in different academic formats.

  • Can I contact my writer who works on the order?

    Sure, every customer has an opportunity to communicate with his/her writer with the help of our message system located on your personal page. Moreover, our agents from Customer Support Service work 24/7, so that you can be positive in the delivery of your message to the writer.

  • When I can get my paper?

    It depends on you. You can find our pricing system which indicates the deadlines. We promise to send you the paper on time. Moreover, we always recommend for our customers to place an order days before the due date. It gives a chance to revise the paper if some changes need to be made

  • I forgot my login and password, can you help me?

    If you cannot remember your password, you can use an option called "Reset my password." Our system will automatically send your password on the e-mail address you indicated while making an order. Therefore, you always need to indicate valid e-mail for such cases.

  • Is this possible that I will not get my paper on time? Whom should I contact then?

    If the deadline is over and you still do not have your paper, you need to contact our manager. He/she will immediately resolve the issue and let you know about the situation. However, there can be various reasons why our term paper writers did not cope with the task within the indicated deadline. It can happen due to our writer's negligence, or if you did not respond to the writer messages regarding clarifications on time. Therefore, we need to set a new deadline for the writer. If you will prove that the writer is responsible for such situation, then you will get a partial refund for the delay.

  • What if the instructions are not met?

    If you do not agree that the writer has successfully coped with the task, you can make 3 free revision requests. However, you should state what should be revised, and only if your instructions do not contradict with the original ones, our writer will rewrite the paper. Consult our "Revision Policy" section for more details.

  • How to make a revision request?

    If you want your writer to revise the paper, you need: Click on "Send for revision" link; Indicate your instructions regarding revision; Indicate the deadline for your writer to revise the paper. If you follow all these steps, the paper writer will begin to revise your paper.

  • How can I be sure that the paper is not plagiarized?

    We provide only 100% authentic pieces of writing. We have up-to-date plagiarism checking software, which means that we exclude the cases with plagiarism found in the essay paper. The most common issue that numerous students can face is that if you check your paper for plagiarism online, the system can save your paper in a database. Consequently, when your instructor or professor makes a plagiarism check, he/she can find 100% plagiarism in your paper. On the contrary, our software is safe and allows us to check all our papers without a fear that it can be considered as plagiarized by your professor. Our plagiarism checking software does not create any report, so you can be sure in safety of our services. We always make sure that our writers deliver custom papers to our customers. Up to present day, we have checked thousands of papers and neither of them was plagiarized. You have to remember that if you make an order for proofreading, editing or rewriting services, you are accountable for the paper you have written on your own and its level of plagiarism.

  • Can I get a plagiarism report along with the essay?

    Sure. You can always ask our agents to send you a plagiarism report which will give you details about authenticity of your custom paper.

  • Can I ask a writer to write an abstract?

    Yes. When making an order on our website, you have to click on "Add an abstract." Therefore, the writer will be informed that you requested an abstract page and will add it to your paper at a cheap price.

  • Where is your central office located?

    You can get explicit information about our company on our website.

  • Do you guarantee anonymity of the services you provide?

    If you buy any piece of writing from our term paper services, we guarantee 100 % confidentiality. We provide services which are totally safe as we appreciate every customer's order. All the personal data you indicate while filling in the registration form will be visible only for our managers. If you think that our agents ask too much personal data and you think it is irrelevant for your order - you can write a complaint and send it to our company officials, who will pay particular attention to your problem. There is only one case if our agents ask addition questions - this data is needed for prevention measures against any kinds of fraud. If you have some questions regarding our Privacy Policy, you can read it on the corresponding page at Online-Writing-Service.net.

  • Can I get a discount from your paper writing services?

    If you consider that you have reasons to get a discount, you simply have to contact our Customer Support Department via phone, live chat or email. They will give you a discount code which depends on the number of orders you made on our website. We have 2 types of discounts which our customers can use - one-time and life-time. Every customer can get a life-time discount of 5% if he/she has already placed 5 orders. You can get 10% discount if you have already placed 10 orders. You can get 15% discount if you have placed 25 orders online. If you are a new customer and your order is more than 15 pages in length, we will give you a 5% discount; if you want to get a custom paper which is more than 50 pages in length, you will get a 10% discount and 15% discount if you order a 100-page essay. If the price of your order is less than $30, you cannot use any discount. If you have additional bundles for using our services, you can ask for a 15% discount for your future orders.

  • Why do we offer such cheap prices for essays and term papers?

    If you use our services at Online-Writing-Service.net, you will definitely get a supreme quality piece of writing produced by one of our paper writers. Some companies on the Internet charge their services too high, but deliver low quality papers. Our primary concern is to help students get the desired grades and we realize that not all of them have much money to pay for expensive pieces of writing. Online-Writing-Service.net guarantees to meet all customers' expectations and pay attention to their demands while accomplishing their writing tasks. You can be positive that a term paper writer who will work on your order will deliver a 100% authentic essay which will be appropriately referenced and structured. We advise you not to use services delivered by unknown companies which can provide you an essay paper less than for $6 per page. Usually, their services appear to be fraudulent as their primary concern is to make huge profits. Sometimes they can actually send you a good piece of writing written by an expert, but it may later appear that this essay was downloaded from a database and you can have problems for plagiarism.

  • Can I pay after I receive my order?

    All orders are delivered only if the payment was received. Our research paper writer will not even start working on your custom essay if you did not pay for it. This gives us an opportunity to exclude the cheating customers from our client database.

  • Can I have a refund?

    We have a special system called "Money Back Guarantee". If the custom paper which you received from us does not meet your expectations, you can ask for a 100% refund for your order. However, there are very little chances that anything may go wrong with our services. Should you have any questions, please, visit a special section called "Money Back Guarantee."

  • What paper writer will be assigned?

    We are a credible and highly reputable online writing company. Therefore, we concentrate on the quality of our work and hire only native English-speaking writers from the UK, US, Australia, and Canada. All our writers are experts in different fields of study. Thus, they can provide excellent and fast services according to the indicated instructions and deadline. When a paper expert completed his/her writing assignment, the paper is sent to the editor who checks the order for mistakes and make appropriate changes, so that the paper is error-free.

  • How can I be sure that my order is not a sample paper?

    We do not send our valuable customers sample papers or pre written essays. We are a well-known company and care about our reputation; therefore, we never send pre written essays to our customers. We provide only exclusive papers with fresh ideas, which every customer deserves.

  • What about the formatting of my paper?

    Our writers always adhere to the customers' recommendations. We pay close attention to them. However, if the customer does not indicate anything about his/her format preferences, the paper will follow such format: Arial/Times New Roman, 12 pt font, 1 inch margins on all sides. We have such word count policy - 1 double space page includes approximately 275-300 words, 1 single space page includes 550-600 words.

  • Can I provide my paper expert with some materials to be used in my paper?

    If you make a payment transaction and place an order online, you will have access to your personal page. With the help of our message system, you can easily communicate with your writer or use our Customer Support Service. On your personal page, you can find an option to upload new files for your writer. Moreover, we can give you a fax number so that you can send your additional sources to be used in the paper.

  • How do you send your written essays?

    When your paper is written and edited as well, one of our agents will get in touch with you via phone or e-mail. Then you have to visit our website, log in and see your file in the preview mode. If it meets all your expectations, you have to click on "Approve" button and then can easily download your paper.